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Telstra boosts digital health

Telstra announced on Monday that Telstra Health would acquire a leading GP clinical and practice management software company, MedicalDirector, for $350 million, in a key step in the company’s vision to create a connected and improved digital health experience.


MedicalDirector is a modern clinical and practice management solution that supports GPs and other medical specialists to focus on providing high-quality care and reducing time on paperwork and administration. It supports consultations by medical practitioners through a comprehensive patient medical record, including electronic prescriptions, options for virtual consultations, patient care plans, real-time alerts about drug safety and drug interaction, and a range of other functionalities.


Telstra Health has transformed substantially over the past five years and the acquisition reflects its importance as part of Telstra’s long-term growth strategy. It also supports its continued growth into a global business, strengthening Telstra’s existing presence in the UK where MedicalDirector has been establishing itself in recent years.


MedicalDirector has been used by healthcare practitioners for over 25 years, providing software as a service and innovation to the healthcare industry, including across electronic health records, patient and practice management, billing, scheduling, care coordination, medicines information, and clinical content. Its SaaS solutions support general practitioners and other specialists and pharmacies in the Australian healthcare industry. It currently supports approximately 23,000 medical practitioners and is used to deliver more than 80 million consultations a year.


Telstra Health’s Managing Director, Professor Mary Foley AM, said the acquisition supported Telstra Health’s vision to be a leading partner to the health and aged care sectors. “Patient care journeys move back and forth across home, clinics, hospitals, aged-care and pharmacies. This acquisition helps realise our vision to connect and co-ordinate across the continuum of care, enabling smoother experiences for those who need it and provide it. Digital solutions support operational efficiency and effectiveness and help clinicians and other care providers solve some of the complex problems they face in the delivery of care. We will significantly increase investment in MedicalDirector to provide medical practitioners with the best digital solutions, across desktop and cloud, to support the future delivery of primary health care."